Shipping policy

Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times may vary depending on your location:

United Kingdom & Europe: 5–10 business days

United States & Canada: 7–14 business days

Rest of the World: 10–20 business days

Please note: Delivery delays can occasionally occur due to customs or courier issues.

Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number. Tracking information will be active within 24–48 hours.

Customs, Duties, and Taxes
We are not responsible for any customs fees, import taxes, or other charges that may apply to your order. These charges are the customer’s responsibility.

Damaged or Lost Packages
We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly so we can assist you.

Contact Us
If you have any questions regarding shipping, please contact us at:
📧 info@imemrah.com
📞 +44 7441905043